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Dental Textback

Never miss a new patient enquiry again

It's like a safety net for new patients

We automatically follow-up missed calls from potential new patients and guide them to your existing online booking system - without changing how your reception works

The Problem

New patient calls get missed daily when your receptionist is busy, on lunch or finished work

The Result

You lose new patients to practices that respond faster

The Solution

Dental Textback

Dental Textback lets you respond immediately to new patient missed calls

How It Works

  1. Instantly sends a professional text message when a call is missed

  2. Gives new patients a direct link to book an appointment online

  3. Redirects existing patients and other enquiries back to reception

  4. Tracks engagement so you can see what's working

  5. Works with your existing booking system - quietly in the background

  6. You get more patients without hiring more staff or any new training

This service ensures that every potential new patient who calls your practice receives a timely response and a clear path to booking, even when your team is busy.

We work alongside your existing booking system and do not replace or interfere with your appointment diary.

Instant ___ Professional ___ Automated

Missed Call Text Back

  • Automatically triggered for missed calls

  • SMS text message sent within seconds

  • Works with your existing online booking system

  • All new patients directed to your booking system

  • All other calls directed to reception

New Patients Book Appointment

  • Patients book with your online booking system

  • No interference with your appointment book

  • No changes to your current system required

  • No staff training required

  • It just works quietly in the background

Monthly Performance Report

  • Monthly report to monitor performance:

  • Number of incoming calls

  • Number of missed calls

  • Number of automated text messages sent

  • Number of booking link clicks

Get peace of mind for £349/ month and never miss a new patient enquiry again

Frequently Asked Questions

We automatically follow-up missed calls from potential new patients and guide them to your existing online booking system - without changing how your reception works

Does this confirm appointments in our clinic diary?

The system tracks when a missed call is followed-up with an automated message and when a patient clicks through to your online booking page.

As bookings are completed within your own booking system, final appointment confirmation remains with your practice.

What if a caller is an existing patient?

The message clearly directs existing patients and non-appointment enquiries to contact reception directly, so your current patients continue to be handles as normal.

What if someone calls from a different number?

The message wording accounts for this by directing anyone who is not a new patient back to reception, ensuring no confusion or disruption.

Who can benefit from using Dental Textback?

Our system is is versatile enough for dental practices of all sizes—small, medium, and large corporates. Whether you're a squat practice looking to capture every new patient or a large dental corporate needing to manage many sites, our system can help you stop loosing new patients.

What is the price of Dental Textback?

We give you peace of mind that all missed new-patient call are followed up promptly and professionally for £349/month. We work seamlessly with your existing booking system so you never worry about loosing another appointment.

Can I test Dental Textback to make sure its a good fit?

Yes, we offer a short pilot where we run Dental Textback in your practice for 30 days so you can see it working with real patient calls.

- Fully set up and monitored

- Live missed-call follow-up

- No change to your booking system

- No staff training required

If its not the right fit, you can cancel after the first month with no long-term commitment.

Simple, professional and risk-controlled.

What kind of support can I expect if I encounter an issue?

We offer an email support line plus an online support guides and tutorials.

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