
New patient calls get missed daily when your receptionist is busy, on lunch or finished work

You lose new patients to practices that respond faster

Dental Textback lets you respond immediately to new patient missed calls
Instantly sends a professional text message when a call is missed
Gives new patients a direct link to book an appointment online
Redirects existing patients and other enquiries back to reception
Tracks engagement so you can see what's working
Works with your existing booking system - quietly in the background
You get more patients without hiring more staff or any new training

Automatically triggered for missed calls
SMS text message sent within seconds
Works with your existing online booking system
All new patients directed to your booking system
All other calls directed to reception

Patients book with your online booking system
No interference with your appointment book
No changes to your current system required
No staff training required
It just works quietly in the background

Monthly report to monitor performance:
Number of incoming calls
Number of missed calls
Number of automated text messages sent
Number of booking link clicks
We automatically follow-up missed calls from potential new patients and guide them to your existing online booking system - without changing how your reception works
The system tracks when a missed call is followed-up with an automated message and when a patient clicks through to your online booking page.
As bookings are completed within your own booking system, final appointment confirmation remains with your practice.
The message clearly directs existing patients and non-appointment enquiries to contact reception directly, so your current patients continue to be handles as normal.
The message wording accounts for this by directing anyone who is not a new patient back to reception, ensuring no confusion or disruption.
Our system is is versatile enough for dental practices of all sizes—small, medium, and large corporates. Whether you're a squat practice looking to capture every new patient or a large dental corporate needing to manage many sites, our system can help you stop loosing new patients.
We give you peace of mind that all missed new-patient call are followed up promptly and professionally for £349/month. We work seamlessly with your existing booking system so you never worry about loosing another appointment.
Yes, we offer a short pilot where we run Dental Textback in your practice for 30 days so you can see it working with real patient calls.
- Fully set up and monitored
- Live missed-call follow-up
- No change to your booking system
- No staff training required
If its not the right fit, you can cancel after the first month with no long-term commitment.
Simple, professional and risk-controlled.
We offer an email support line plus an online support guides and tutorials.
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